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General terms of sale


GENERAL INFORMATION
These General Terms of Sale apply to the purchase of products on the website www.e-ktechnology.com, property of K-Technology Srl, based in Turin, Italy, Corso Einaudi 53, 10121, tax code and VAT number 10119190014, company registration n. TO-1107716, certified e-mail k-technology@pec.it. All purchases are subject to the Italian Law, D.Lgs 185/99, DLgs 206/05. The information concerning the conclusion of the contract are subject to the Italian Law, Art. 12 D.Lgs 70/03 and UE Reg. 2016/679 concerning the privacy.

1. CONCLUSION OF THE CONTRACT AND GENERAL TERMS OF SALE AGREEMENT
Contracts of sale are concluded when the Customerís purchase order is received and accepted by K-Technology Srl. K-Tecnhology Srl promptly sends the Customer the receipt for the purchase order issued by the Customer.
Through the online purchase order, the Customer declares to have read and to have accepted the present general conditions of contract and agrees to comply with and conform to them in his relation with K-Tecnhology Srl.

2 . PERSONAL DATA COLLECTION AND PROCESSING
In compliance with the UE Reg. 2016/679, K-Technology Srl hereby recognizes that any personal, anagraphical and fiscal data acquired even only verbally in regard to commercial relations with the Customer, directly provided by the Customer or obtained during in context of the societyís activity, will be processed and not diffused in compliance with the above mentioned law and the regulations on privacy.
In this regard, the Customerís rights might be exerted in compliance with UE Reg. 2016/679, art. 6,32,15,16,17,18,19,20,21,22.

3. CUSTOMER'S OBLIGATIONS
The Customer is required to read carefully these General Terms of Sale before issuing a purchase order. The issuance of a purchase order implies their complete knowledge and acceptance.
Once the online purchase is concluded, the Customer is required to print and keep these General Terms of Sale, which were already read and accepted during the conclusion of the contract.

4. SETTLEMENT OF THE ORDER
Through the online order, the Customer sends K-Technology Srl a purchase proposal for one or more products previously added to the cart. When the Customer issues an online order for products which have not been added to the cart, he agrees to buying them at the prices and terms indicated in the present General Terms of Sale.
K-Technology Srl will inform the Customer about acceptance and confirmation of the order.
In detail, K-Technology will refuse orders:
-if the requested product is not in stock at the moment of the order
-if the Customer cannot or refuse to pay with credit card (Paypal) or bank transfer.

5. PROCESS OF PURCHASE
The Customer purchases the product at the price specified online plus the delivery - Descriptions and technical specifications can be found online in the relative data sheets.
Before the purchase order is processed, the aggregate cost of a single purchase or the total cost in case of multiple goods.
Once the purchase order is processed, the Customer receives an email from K-Technology Srl as a confirmation of the successful order processing. The email contains the purchased productís description and technical specifications, price details, delivery costs and the information about the national fiscal legislation. The email also reminds the Customer the general terms of the contract and the information about its termination as indicated online. With the passage of the decree by law July 4th 2006, n. 223 ďmanovra bisĒ Art. 37, par 8 e 9, enacted by the Law n.284 August 6th 2006, entered into force on August 12th, 2006, the duty to inform clients and suppliers in case an invoice is issued is restored. With the passage of the decree by law 78 May 31st ,2010, enacted with law 122 July 30th, 2010, clients are required to fill the online form with their VAT number and/or tax code.

6. PAYMENT
The Customer can choose among the following payment options:
- credit card. When the Customer intends to pay with credit card, it is possible to use the Paypal service, which is suited to ensure the Customerís privacy. For further information, visit the website: www.paypal.com
- bank transfer through the following details: IBAN: IT 80 N 02008 01145 000100809613, beneficiary: K-Technology Srl .
In case of payment through bank transfer, the purchased good is sent as indicated in the following paragraph 7.ďProducts ShipmentĒ at the address indicated by the Customer at the moment of purchase. The good is shipped in 2 to 5 days after the bank transfer is authorized (shipping times depend on the Customerís bank). In order to facilitate the procedure, the Customer can send the paymentís receipt along with the order number via e-mail at admin@e-ktechnology.com

7. PRODUCT SHIPMENT
The purchased good is shipped via express courier at the address indicated by the Customer at the moment of the online order. Further specific requests must be submitted by the Customer to K-Technology Srl. K-Technology Srl guarantees that the good is shipped within 15 working days starting from the date the Customer receives the payment confirmation. If the shipment fails due to the absence of receiver at the indicated address, the courier will leave a notice and will try to ship the purchased good a second time; should the receiver be absent again, the good will be in stock for 7 days; at the end, the goods will be returned to the sender (K-Technology Srl).

8. WARRANTY AND DEFECTIVE PRODUCTS
Products purchased on www.e-ktechnology.com are subject to the Italian regulations on consumer goods sales. Shipped goods conform to the products data sheets available online.
K-Technology Srl is responsible for any defect on shipped goods. The seller responsibility is valid until 2 years from the day of shipment. The Customer is thus required to inform the seller about any defect or problem with the purchased good. The Customer is entitled to the refurbishment or sostitution of the defective product free of cost, or, wherever possible, to an adequate reduction on the purchase price or to the termination of the contract. The choice is not possible when the requested reparation is impossible or too expensive. The validity of the warranty is subordinated to the presentation of a receipt or an invoice indicating the date of purchase.

9. RIGHT TO CONTRACT TERMINATION
The Customer has the right to terminate the contract. In detail, the Customer has the right to terminate any contract concluded with K-Technology Srl, without fees and without cause, within 10 working days from the reception of the purchased good (as indicated on freight agent's AWB). The right to termination is acknowledged to the Customer in regard to any good he/she purchases on line at www.e-ktechnology.com.

10. WAYS TO EXERT THE RIGHT TO TERMINATION
The right to termination can be exerted by sending, within the above mentioned deadline, a written notice to the email address admin@e-ktechnology.com. If the purchased good has already been shipped, the Customer is required to send it back to K-Technology Srl at his/her own expense within 15 working days from the day of delivery of the good. The good must be sent back in its original package to K-Technology fully equipped with accessories, user guide and every item originally delivered with it. The Customer is required to attach a copy of the electronic receipt for the purchase order. Shipping costs are at the Customerís expense. If the Customer chooses to exert his/her right to terminate the contract in compliance with the regulations hereby stated, K-Technology has the duty to refund the Customer. In detail, K-Technology Srl proceeds with the refund relatively to the cost of the shipped good, free of cost and with shipment costs included, within 30 days from the day K-Technology receives the notice regarding the will by the Customer to terminate the contract. The Customerís credit card issuing bank will be in charge of the refund and will transfer the amount on the Customerís bank account. K-Technology Srl has the right to refuse every product which is returned in different ways as the ones indicated above, as well as every product for which the Customer does not cover the entire shipment cost, or does not respect modalities and deadlines for the termination of the contract.

11. EXPRESSED RESOLUTION CLAUSE
When the payment for the purchased good is not complete or partial, K-Technology Srl holds the right to dissolute the contract in compliance with Art. 1456 of the Italian Civil Code by sending a written notice to the Customerís email address.

12. CLAIMS
For any further claim or explanation, the Customer may address any question to the following email address support@e-ktechnology.com ora disclaimer@e-ktechnology.com. The Customer will be recontacted within 3 working days from the day the request is received.

13. APPLICABLE LAW AND JURISDICTION
This contract is subject to the Italian Law. The competent court in case of legal action by the Customer regarding this warranty or any further legal insurance, is the Court of Turin. If K-Technology wins the case, the claimant must refund K-Technology the legal costs, including the attorneys fees borne by K-Technology Srl for its legal defense.

14.REFERENCE
In regard to anything not expressed here, this contract is subject to the Italian Law.

K-TECHNOLOGY SRL - VAT N. IT10119190014

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